Last Updated: September 2024

Welcome to MeeFactory! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when you visit or make a purchase on our website, www.meefactory.com. By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

1.1 Personal Information:

  • Account Information: When you create an account on MeeFactory, we collect your name, email address, phone number, and password.
  • Order Information: When you make a purchase, we collect your billing address, shipping address, payment details (such as credit card information), and the products you purchase.
  • Communication Information: We may collect information from any communications you have with us, including customer service inquiries.

1.2 Non-Personal Information:

  • Usage Data: We may collect information about how you interact with our Website, including your IP address, browser type, pages visited, and the time spent on our site.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Website. Cookies are small data files stored on your device that help us recognize you and improve your browsing experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 To Provide Services:

  • Processing your orders, managing your account, and delivering products.
  • Communicating with you about your orders, offers, and promotions.

2.2 To Improve Our Website:

  • Analyzing usage data to enhance the functionality and user experience of our Website.
  • Personalizing your shopping experience by showing you relevant products and recommendations.

2.3 For Marketing and Promotions:

  • Sending you promotional emails and newsletters, if you have opted in to receive them.
  • Displaying personalized ads based on your browsing behavior and preferences.

2.4 To Protect Our Website and Users:

  • Monitoring for fraudulent activities and ensuring the security of our Website.
  • Enforcing our terms and conditions and complying with legal obligations.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

3.1 Service Providers:

  • We may share your personal information with trusted third-party service providers who assist us in operating our Website, processing payments, delivering products, and other business-related functions. These service providers are bound by confidentiality agreements and are only allowed to use your information for the purposes we specify.

3.2 Legal Obligations:

  • We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

3.3 Business Transfers:

  • In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner as part of the transaction.

4. Your Choices and Rights

You have certain rights regarding the personal information we collect and process:

4.1 Access and Correction:

  • You can access and update your personal information by logging into your MeeFactory account. If you need assistance, please contact us.

4.2 Opt-Out:

  • You can opt out of receiving promotional emails by following the unsubscribe instructions in the email. Please note that even if you opt out, we may still send you non-promotional communications, such as order confirmations and account-related information.

4.3 Cookies:

  • Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies. However, doing so may affect your ability to use certain features of our Website.

5. Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Children’s Privacy

MeeFactory does not knowingly collect or solicit personal information from children under the age of 18. If we become aware that we have collected personal information from a child under 18, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 18, please contact us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Website and updating the “Last Updated” date. Your continued use of the Website after any changes to the Privacy Policy indicates your acceptance of the updated terms.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

MeeFactory Customer Support
Email: support@meefactory.com
Phone: +91-9625021487
Address: MeeFactory, Okhla, New Delhi, 110020, India

We are committed to addressing your concerns and resolving any issues you may have regarding your privacy.

Thank you for trusting MeeFactory with your personal information. We are committed to protecting your privacy and ensuring that your shopping experience is safe, secure, and enjoyable.

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